Privacy Policy

This Privacy Policy explains how Global FX Markets ("we," "us," or "our") collects, uses, discloses, and safeguards your personal information when you access or use our trading platform, website, and related services. By using Global FX Markets, you consent to the practices described in this policy.

We are committed to protecting your privacy and ensuring that your personal data is handled responsibly and in compliance with applicable data protection regulations.

We collect the following categories of personal information:

• Identity Information: Full name, date of birth, nationality, government-issued identification documents, and photographs for identity verification purposes.
• Contact Information: Email address, phone number, and residential address.
• Financial Information: Bank account details, payment card information, transaction history, source of funds documentation, and cryptocurrency wallet addresses.
• Account Information: Username, password (encrypted), account preferences, and trading history.
• Technical Information: IP address, browser type and version, device identifiers, operating system, referral URLs, and access timestamps.
• Usage Data: Pages viewed, features used, trading patterns, and interaction with our platform.

We use your personal information for the following purposes:

• To create, maintain, and secure your trading account.
• To process transactions, deposits, and withdrawals.
• To verify your identity and comply with Know Your Customer (KYC) and Anti-Money Laundering (AML) obligations.
• To provide customer support and respond to your inquiries.
• To monitor and prevent fraudulent activity, unauthorized access, and other illegal activities.
• To improve our platform, develop new features, and enhance the user experience.
• To send you important account notifications, security alerts, and regulatory updates.
• To comply with legal and regulatory requirements.

Global FX Markets uses cookies and similar tracking technologies to enhance your experience. These include:

• Essential Cookies: Required for the platform to function properly, including session management and security features.
• Performance Cookies: Help us understand how users interact with our platform, allowing us to identify areas for improvement.
• Functional Cookies: Remember your preferences such as language, theme, and display settings.
• Analytics Cookies: Used to collect aggregated, anonymous data about platform usage for statistical analysis.

You can manage your cookie preferences through your browser settings. Disabling certain cookies may limit the functionality of the platform.

We implement industry-standard security measures to protect your personal information, including:

• End-to-end encryption for data in transit using TLS/SSL protocols.
• AES-256 encryption for sensitive data at rest.
• Multi-factor authentication (MFA) for account access.
• Regular security audits and penetration testing.
• Access controls limiting employee access to personal data on a need-to-know basis.
• Continuous monitoring for unauthorized access and suspicious activity.

While we strive to protect your information, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security.

We may share your information with trusted third parties, including:

• Identity Verification Providers: To perform KYC checks and comply with regulatory requirements.
• Payment Processors: To facilitate deposits, withdrawals, and financial transactions.
• Cloud Service Providers: For secure data storage and infrastructure services.
• Regulatory Authorities: When required by law or in response to legal proceedings.
• Analytics Providers: To help us improve the platform (using anonymized data).

We do not sell your personal information to third parties. All third-party service providers are contractually obligated to protect your data in accordance with applicable regulations.

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Right of Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete data.
• Right to Erasure: Request deletion of your personal data, subject to legal retention requirements.
• Right to Restriction: Request that we limit the processing of your data in certain circumstances.
• Right to Data Portability: Receive your data in a structured, commonly used, machine-readable format.
• Right to Object: Object to the processing of your data for certain purposes, including direct marketing.

To exercise any of these rights, please contact us at support@ifxmg.com. We will respond to your request within the timeframe required by applicable law.

We retain your personal data for as long as your account remains active and for a reasonable period thereafter to comply with our legal obligations, resolve disputes, and enforce our agreements. Specific retention periods include:

• Account information: Duration of account activity plus 5 years.
• Transaction records: Minimum of 7 years as required by financial regulations.
• KYC/AML documentation: Minimum of 5 years after account closure.
• Technical logs: Up to 12 months for security and troubleshooting purposes.

If you have questions or concerns about this Privacy Policy or our data practices, please contact our Data Protection team at support@ifxmg.com.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our platform and updating the "Last Updated" date above.